Autumn Term 2015
Here is a check list for the new term:
- SIMS information...
- If you have new staff ...
- Have any of your contact details changed? Let us know ...
- Is your school converting to an Academy?
SIMS users make sure you have upgraded to the SIMS .net latest release and if you also use SIMS Discover, the update to the latest release for Discover is also required otherwise the remote backup software used by EiS Kent may stop backing up SIMS correctly.
Visit the SIMS Technical area where you will find all upgrade notices..
Service Desk hours are: Monday to Friday 08.00 to 17.00.If our telephone lines are busy you can email us at email@example.com giving as much detail as you can of the issue, any error messages that are displayed and times you are available for a call back.
If you have new staff please remember that EiS Kent can provide SIMS, KLZ and Technical training courses, see our Training Home Page.
If any of your contacts for receiving support information notices and alerts have changed, please advise us by sending details in an email to firstname.lastname@example.org giving name, email address, phone number and job title.
All our services are available to Academies and EiS will continue to support existing contracts. However, we may need to alter your account details. If you haven't already done so, you can notify us of any changes by emailing email@example.com or calling 0300 065 8800. If you have any queries about your school's conversion and IT support services, please don't hesitate to get in touch.